Careers

This is your opportunity to make a name for yourself in Cloud Services.

This is a fantastic opportunity to join a team that helps businesses make the most of the latest technologies and move to the cloud (think Azure, M365 and AWS etc.). We cover all aspects from designing cloud-based infrastructures solutions though to building technical architecture in the cloud. We’re also creating new cutting-edge packaged services. Your role will range from migrating customer infrastructure environments into the cloud, to being a technical resource from which to assist and advise customers on adopting the best cloud solution for them. You will be in charge of your own workload and will be responsible for planning, documenting, implementing and delivering projects for our customers.

You’ll work closely as part of an established team that will guide you in the ways of the cloud as well as benefit from a training programme that will ensure you’re successful.

About us

We’re an enthusiastic technically led team that is at the cutting edge of new and exciting technology. We are customer-focused and pride ourselves on offering various solutions; to ensure we can solve our customers’ problems we invest time in training and personal development. To help the team grow the business, we work hard but have a great work-life balance – a personal trainer, yoga and an employee assistance program are just a few of the ways we do this. Having our HQ on the edge of the Dartmoor National Park in the beautiful market town of Ashburton also helps. Colleagues regularly tell us that their teams are why they love their jobs.

About you

Ideally, you’ll have a least five years in infrastructure, experience in deploying infrastructure solutions or experience in managing a modern infrastructure. More importantly, you’ll be able to demonstrate the ability to understand and clearly communicate technical concepts in a range of styles.

Our most successful people are commercially minded, focused, supportive, pragmatic and creative. Does this sound like you?

Other skills we’re looking for:

• Product Management
• Cloud experience (ideally in Azure, AWS)
• Helpdesk experience
• Customer Service Expertise
• Understanding of Cloud Computing technologies, business drivers, and emerging computing trends.

Salary: £40,000 per year plus company bonus scheme.

To apply for this role, please send your CV along with a concise cover note explaining why you’re the right person for the role to careeers@greymatter.com

The Role

Provide a variety of Software Engineering solutions to meet the needs of the business – using a multitude of technologies. The role will see you expanding your skillsets and engineering application techniques. You will be working within a great technical team to push forward the software service that Cloud Know How provide to their customers

Responsibilities

You will be working with the business throughout the whole of the Software lifecycle from Requirements through to Test and Release. Day to day you will be creating\maintaining exciting solutions within a variety of technologies. You will be flexible on delivery approach whilst being comfortable working as part of a team or going solo. Good communication is important, you will convey ideas in both verbal and written form in a clear, concise and easy to understand manner. Guidance and direction will be given by the Project Manager where in return, you will keep them up to date with progress and issues.

Your role will include but is not limited to:

• Creating and delivering solutions that fulfil the requirements set out
• Complying with all standards and legislation
• Working closely with Project Managers to ensure that development is completed successfully within an agreed project methodology
• Establishing good stakeholder relationships to ensure effective and efficient implementation
• Identifying areas of improvement (code, process etc)
• Communicating concepts and ideas effectively to a varied audience – technical team members and non-technical stakeholders
• Ensuring project process is adhered to and documents are completed
• You will be expected to complete any other duties reasonably requested by the company

 

To apply for this role, please send your CV along with a concise cover note explaining why you’re the right person for the role to hello@cloudknowhow.com

This is your opportunity to make a name for yourself in Cloud Services.
To help more of our customers make the move to the cloud and drive consistent business growth we are expanding our support team. You will be part of a multi-functional team and your role will be to support internal teams and external clients across multi-faceted environments (think Azure, M365, AWS etc.), so you’ll need a passion and interest to learn tech. You’ll work closely as part of an established team that will guide you in the ways of the cloud as well as benefit from a training programme that will ensure you’re successful.

About us
We’re an enthusiastic, technically led team that at the cutting edge of new and exciting technology – and we have no intention of changing. To help support the team and grow the business, we work hard giving everyone balance – an on-site personal trainer, yoga and an employee assistance program are just a few of the ways we do this. Being on the edge of the Dartmoor National Park in the beautiful market town of Ashburton also helps. Colleagues regularly tell us that their teams are why they love their jobs!

About you
Ideally, you’ll have at least 1 year’s previous experience of working on an IT Service Desk, understand what it takes to succeed as an IT Engineer and proficient at communicating with all levels of technical ability. As this role covers internal and external support, being able to pick up the phone in a confident, polite manner is vital and is a trait more desirable than existing I.T knowledge. You’ll demonstrate a keen interest in developing your cloud technology knowledge and will be willing to put your hand up to new opportunities as they arise.

Our most successful people have a can-do attitude and are, enthusiastic and passionate about delivering top quality service to our stakeholders. Does this sound like you?

Other skills we’re looking for (ideally, not essential):

• ITIL foundation qualification or higher
• Experience supporting Windows 10 and Office 365
• Cloud experience (ideally in Microsoft Azure or MS 365)
• Understanding of Cloud Computing technologies, business drivers, and emerging computing trends.

To Apply
To apply for this role please send your CV along with a concise summary of what you’d bring to this new role. It’s your chance to sell yourself so make the most of it.

To apply for this role, please send your CV along with a concise cover note explaining why you’re the right person for the role to hello@cloudknowhow.com

Are you looking for a new adventure? Could an apprenticeship be right for you?
Cloud Know How is looking to offer the right person an exciting opportunity to join their team as a cloud and infrastructure support technician apprentice.

Cloud Know How help our customers migrate their current services over to be hosted in the cloud. You will be part of a multi-functional team with your role primarily supporting internal teams and external clients across multi-faceted environments (think Microsoft Azure, M365, AWS etc.), so you’ll need passion and a keen interest to learn tech. You’ll work closely as part of an established team that will guide you in the ways of the cloud as well as benefitting from a training programme that will ensure you’re successful. You will be performing this day-to-day role while completing the Level 3 Microsoft Azure (Infrastructure Technician) apprenticeship programme.

About us
We’re an enthusiastic technically led team that is at the cutting edge of new and exciting technology.

• We are customer-focused and pride ourselves on offering various solutions.
• We invest time in training and personal development to ensure we can solve our customers’ problems.

To help the team grow the business, we work hard but have a great work-life balance – a personal trainer, yoga, and an employee assistance program are just a few of the ways we do this. Having our HQ on the edge of the Dartmoor National Park in the beautiful market town of Ashburton also helps. Colleagues regularly tell us that their teams are why they love their jobs.

About you
You will have a passion for a career in IT and committed to completing the apprenticeship. You will have at least five GCSE level 4/grade C (or equivalent) and above including Maths and English. You will be proficient with both written and verbal communication. This role covers internal and external support; being able to pick up the phone in a confident, polite manner is vital and is a trait more desirable than existing IT knowledge. You will demonstrate a keen interest in developing your cloud technology knowledge and will be willing to put your hand up to new opportunities as they arise.

The Level 3 Microsoft Azure (Infrastructure Technician) apprenticeship programme covers the following modules:

• Networking and Architecture
• Mobile and Operating Systems
• Cloud Services
• Coding and Logic
• Business Processes

You will also gain Microsoft Accredited Certifications including the ITIL Foundation Level.
Our most successful people have a can-do attitude and are enthusiastic and passionate about delivering top quality service to our stakeholders. Does this sound like you?

Salary £10,000 per year plus company bonus scheme

To Apply
To apply for this role please send your CV along with a concise summary of what you’d bring to this new role. It’s your chance to sell yourself so make the most of it.

To apply for this role, please send your CV along with a concise cover note explaining why you’re the right person for the role to hello@cloudknowhow.com