Careers

The Role

Provide a variety of Software Engineering solutions to meet the needs of the business – using a multitude of technologies. The role will see you expanding your skillsets and engineering application techniques. You will be working within a great technical team to push forward the software service that Cloud Know How provide to their customers

Responsibilities

You will be working with the business throughout the whole of the Software lifecycle from Requirements through to Test and Release. Day to day you will be creating\maintaining exciting solutions within a variety of technologies. You will be flexible on delivery approach whilst being comfortable working as part of a team or going solo. Good communication is important, you will convey ideas in both verbal and written form in a clear, concise and easy to understand manner. Guidance and direction will be given by the Project Manager where in return, you will keep them up to date with progress and issues.

Your role will include but is not limited to:

• Creating and delivering solutions that fulfil the requirements set out
• Complying with all standards and legislation
• Working closely with Project Managers to ensure that development is completed successfully within an agreed project methodology
• Establishing good stakeholder relationships to ensure effective and efficient implementation
• Identifying areas of improvement (code, process etc)
• Communicating concepts and ideas effectively to a varied audience – technical team members and non-technical stakeholders
• Ensuring project process is adhered to and documents are completed
• You will be expected to complete any other duties reasonably requested by the company

To apply for this role, please send your CV along with a concise cover note explaining why you’re the right person for the role to hello@cloudknowhow.com

This is your opportunity to make a name for yourself in Cloud Services.
To help more of our customers make the move to the cloud and drive consistent business growth we are expanding our support team. You will be part of a multi-functional team and your role will be to support internal teams and external clients across multi-faceted environments (think Azure, M365, AWS etc.), so you’ll need a passion and interest to learn tech. You’ll work closely as part of an established team that will guide you in the ways of the cloud as well as benefit from a training programme that will ensure you’re successful.

About us
We’re an enthusiastic, technically led team that at the cutting edge of new and exciting technology – and we have no intention of changing. To help support the team and grow the business, we work hard giving everyone balance – an on-site personal trainer, yoga and an employee assistance program are just a few of the ways we do this. Being on the edge of the Dartmoor National Park in the beautiful market town of Ashburton also helps. Colleagues regularly tell us that their teams are why they love their jobs!

About you
Ideally, you’ll have at least 1 year’s previous experience of working on an IT Service Desk, understand what it takes to succeed as an IT Engineer and proficient at communicating with all levels of technical ability. As this role covers internal and external support, being able to pick up the phone in a confident, polite manner is vital and is a trait more desirable than existing I.T knowledge. You’ll demonstrate a keen interest in developing your cloud technology knowledge and will be willing to put your hand up to new opportunities as they arise.

Our most successful people have a can-do attitude and are, enthusiastic and passionate about delivering top quality service to our stakeholders. Does this sound like you?

Other skills we’re looking for (ideally, not essential):

• ITIL foundation qualification or higher
• Experience supporting Windows 10 and Office 365
• Cloud experience (ideally in Microsoft Azure or MS 365)
• Understanding of Cloud Computing technologies, business drivers, and emerging computing trends.

To Apply
To apply for this role please send your CV along with a concise summary of what you’d bring to this new role. It’s your chance to sell yourself so make the most of it.

To apply for this role, please send your CV along with a concise cover note explaining why you’re the right person for the role to hello@cloudknowhow.com